Paying for tech that doesn't work? Let's fix that.
I help salons, restaurants, auto shops and other small businesses with the tech they're paying for but can't rely on: websites stuck in 2018, booking that only works by phone, Google listings with the wrong hours, computers nobody looks after. And when AI can actually save you an hour a day, I set that up too.
Four things that cost small shops the most
Websites, booking, ordering
A site that's yours, that works on a phone, with online booking or pickup ordering that doesn't hand a cut to a delivery app. If your current site just needs a tune-up, I'll say so.
Being found
Your Google listing with the right hours, phone and photos. Directories that agree with each other. A name search that lands on you, not a shop in another state.
Putting AI to work
The useful kind, not the hype. A morning report that writes itself. Routine customer questions answered at 2 a.m. Invoices, listings and social posts drafted in your voice. I build it, show you how it runs, and you keep the keys.
The boring stuff
Email on your own domain. Backups that exist. Wi-Fi that stays up. A front-desk computer that doesn't take five minutes to wake up. The things nobody calls about until they break.
No surprises, in either direction
Retired Navy. Lake County. I fix things.
I spent my career in the Navy keeping electronics and combat systems running, where "it's the vendor's problem" was never an acceptable answer. Now I do the same for small businesses near home: figure out what's actually broken, fix it with what makes sense, and explain it in plain English. Lately that includes AI: I build and run my own assistants and automations daily, so I know what it's good for and what it isn't.
I'm one person, not an agency. You get me on the phone. And if you don't need me for something, I'll tell you.
Tell me what's broken
Call, text, or send the form. I reply within one business day, usually faster.